Need my profile fixed after changing my email address

[TxRyan]

Hello,

I had to update my email address and as a result, my profile has been reset to "Rookie" status and "New Trader" banner.

Please reset me to my "Veteran" and "Big Leaguer" banner. I took a snapshot of my profile before changing the email because I've read past threads where this problem happens.



Thanks,
-Ryan

 

[stephj24]

It's not a problem. It's actually a failsafe in our system that requires a manager to override.

I have taken care of this for you.

 

[TxRyan]

Thanks for your help!

 

[redbird4]

Steph -- Same thing has happened to me. Please help!

Thanks so much,
Karl