Okay, so I picked up a $9.99 hanger box of 2013 Update at Wal-Mart tonight. Nice box, except...
12 cards had REALLY off center stamping, in some cases two names were visible. Picture and rear are centered.
My question is: What is Topps official policy on replacements for these? I know their customer service is horrible, but I really want to finish off Update before Heritage is released. I know I need my UPC and receipt, but do I have to send them the ENTIRE contents of the box? I picked up a bunch I needed and a Gold Luke Putkonen for my Tigers set...
12 cards had REALLY off center stamping, in some cases two names were visible. Picture and rear are centered.
My question is: What is Topps official policy on replacements for these? I know their customer service is horrible, but I really want to finish off Update before Heritage is released. I know I need my UPC and receipt, but do I have to send them the ENTIRE contents of the box? I picked up a bunch I needed and a Gold Luke Putkonen for my Tigers set...