Unreadable code

[jimmyz]

I need some input from the forum. I bought a box of 2012 Tribute. This was the first high end box I ever purchased. I was very excited to find a Willie Mays auto redemption card inside. Here's the problem. It had a scratch off portion to reveal the code for redemption. When I went to scratch it off it wouldn't come off. I scratched a little harder and it just smeared and ripped the code. Now there is no way to read it. There are 4 or 5 legible letters/numbers. Here's what scares me : the back of the card says "cards will be judged void if illegible, altered, mutilated, forged, tampered with in any way.". I really believe this card to be defective. Has anybody here ever had anything like this happen to them? Any input would be greatly appreciated.

 

[jimmyz]

So today I called Topps customer service and was told to mail in the redemption card and call back in 3 weeks. Fingers are crossed. I hope everything works out.

 

[David K.]

They should honor your redemption....Because this type of problem is common.....even in the lottery! Best regards, Daivd

 

[jimmyz]

Update. Today I get a card in the mail. To my surprise it is a 2010 Cal Ripken 206 piedmont back mini auto. I've already received this card once. I'm thinking they mailed me this card again instead of my Mays card. I just tried to call Topps but they are saying they are closed, although the automated message says their hours are until 4:30 Eastern. Guess I'm still playing the waiting game.

 

[David K.]

Keep us updated. Best regards, David