I got an email as well yesterday, listed below. Must of been one of the 20 messages i sent stating " if your going to sell a service, why not actually providing it".
On the brighter side, I signed up for the 2 year (20 issues) holiday subscription which breaks down to $1.75 an issue.
Thank you for contacting us.
We regret any inconvenience that you have been encountering on our website and thank you for your patience as we make improvements..
We are diligently working on improving existing speed, stability and usability of our existing website. Meanwhile we are heavily investing in the development of a brand new website with an updated architecture and technical infrastructure which will eliminate these issues completely.
Here is a link to a recent letter from the new President of Beckett regarding the site issues and future plans
http://beta.beckett.com/group/185223/?tab=tabArticles&p=1184563#ViewArticle