i just went to becketts site. the card grading services are now up and running, but the price guides we are impatiently waiting for, are still down
Beckett Down
- Thread starter 7timecy
- Start date
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From what I can ascertain they have only changed the outage notice to a page that allows grading submission. Baby step maybe, but still no explanation of just what is going on right now and what will the eventual outcome provide that has required this level of disruption.
*Just saw your updated responses ^^^
They updated the message. Of course they now gave access to submit grading....at least they can still generate profits.
Carlton your not wrong... Id like to see what other optioins there are. This isnt the first time Beckett has had a significant outage. Sales comps dont always work... I do a lot of sets.
They updated the message. Of course they now gave access to submit grading....at least they can still generate profits.
Carlton your not wrong... Id like to see what other optioins there are. This isnt the first time Beckett has had a significant outage. Sales comps dont always work... I do a lot of sets.
I hear you. Ebay and selling comps work well for higher cards but lower end cards usually dont have much for comps. The opg I've relied on almost exclusively for those. With it being down, I've felt lost on judging a cards trade value, especially on players i don't collect.
Seems like this would be a pretty easy class action suit. You paid for x amount of days of a service and was only given y days. They've failed to provide you the full service that you paid forHere's my email to them a few days ago.
Hello,
Your website has been unavailable for three days, and I have a one-month subscription. Will you reimburse me in part for the days I'm unable to visit the website?
Warren Johnson
And this is their response.
Hello Warren,
Beckett’s Online Price Guide subscriptions are not refundable, so a partial reimbursement for the unavailable days is not available under the published policy [1]. Beckett’s digital platforms are currently offline during infrastructure enhancements, and no exact restoration time has been posted.
Best regards,
- Please keep an eye on the site for service restoration.
- If you do not want the subscription to renew, you can turn off auto-renewal in My Account → Subscriptions; the published steps differ slightly for credit-card and PayPal purchases [1].
Becky, your Beckett Support Assistant
View attachment 121169
Becky, your Beckett Support Assistant | Customer Service
www.beckett.com
I feel like there's a calculus problem in there somewhere to solve, but yeah, Derik, you're definitely being ripped off. They knew this was coming (if not a site attack) and should have shut off month/15 day sales. In any event they should make you whole. Rest of us yearly subs, they could not care less about - it's grading that counts.
I just worry about the kids in this situation... have they not thought of the major repercussions this can have on a young mind? I don't have kids, but I can't imagine the hurt I would feel for them if they came to me asking "When will Beckett be back???"
C'mon ya'll... this too shall pass... it's gunna be ok. I'm a bit flustered too, but every now and then things need upgrading. Maybe they're not changing their methods to A.I. but advancing their system to protect AGAINST A.I. What state would you be in if all your information was stolen by that little menace we unleashed?
Hug your children. Tell them it's all gunna be fixed soon.....
C'mon ya'll... this too shall pass... it's gunna be ok. I'm a bit flustered too, but every now and then things need upgrading. Maybe they're not changing their methods to A.I. but advancing their system to protect AGAINST A.I. What state would you be in if all your information was stolen by that little menace we unleashed?
Hug your children. Tell them it's all gunna be fixed soon.....
I do baseball yearly. Before that I actually did 3 years. I tried to call customer service to renew the 3 years and could not get a person. I sent a few emails and got no response. The 15 days was only to get pricing on basketball for a short time. I shouldnt have waited...looks like I never got to even use it
My 2-year baseball subscription ends at the end of this month. They've been calling me weekly for the last 3 months to get me to renew. Glad I've put them off thus far.
I'm ok to wean off of their pricing if necessary. But I would miss the Organize feature that I use to track various player collections.
I'm ok to wean off of their pricing if necessary. But I would miss the Organize feature that I use to track various player collections.
I only miss organize.
For alternate inventory tracking check tcdb
Good sell comps with ebay sports scanner app. I use my phone to snap pic and comps about 90%
More upset with no notice and apparently no extension of existing subscriptions. They’re going COmc level customer service. Maybe they’ll call wanting renewal
For alternate inventory tracking check tcdb
Good sell comps with ebay sports scanner app. I use my phone to snap pic and comps about 90%
More upset with no notice and apparently no extension of existing subscriptions. They’re going COmc level customer service. Maybe they’ll call wanting renewal
For what it's worth add in the number of people Beckett was cutting off on the searches
https://thebenchtrading.com/threads/whats-up-with-beckett-opg-says-reached-monthly-limit.489149/
It feels like they really are pushing their customer base away and focusing on grading more than what built their name in the first place
https://thebenchtrading.com/threads/whats-up-with-beckett-opg-says-reached-monthly-limit.489149/
It feels like they really are pushing their customer base away and focusing on grading more than what built their name in the first place
Just received this, making a query about the on-line price guides...
Hi Jerry — I’m sorry for the frustration. Beckett’s digital platforms are currently offline while infrastructure enhancements are being completed, and there is no exact restoration time available yet.
Becky, your Beckett Support Assistant
Hi Jerry — I’m sorry for the frustration. Beckett’s digital platforms are currently offline while infrastructure enhancements are being completed, and there is no exact restoration time available yet.
- Please avoid purchasing or renewing an Online Price Guide subscription until access is restored.
- Because the available information does not confirm refunds, credits, or subscription extensions for this outage, your payment concern needs Beckett staff review.
- Use the Beckett contact form and include your account email, subscription details, and the dates you were unable to access the guide.
Becky, your Beckett Support Assistant
So they’re putting the responsibility on us to tell them when they’ve denied us service. Easy - start date September 9, 2026 and counting.
From the Beckett website. At least it's one positive.
Billy
"All active Online Price Guide subscriptions have been extended by 60 days at no additional cost while we work to restore the service. The additional 60 days have already been added to your subscription, and no action is required on your part."
Billy
"All active Online Price Guide subscriptions have been extended by 60 days at no additional cost while we work to restore the service. The additional 60 days have already been added to your subscription, and no action is required on your part."
Nice
That's about the smartest thing they could've done.
Probably means the OPG will be down for a full 60 days, but I guess the extension is a positive.
Beckett and USPS are really on our 
lists!!!
LOL
Josh
lists!!!LOL
Josh
Well I received the 60 day extension note from Beckett, and I guess it’s ok, the tone was ok, but I think they’ve discovered they screwed this up.
Should have originally had that same someone email a similarly toned notice of the upcoming OPG shutdown with an extension of subscriptions by the downtime length. But no. Oh well.
I’ll be checking on the Beckett site and the site here daily, probably, but am pretty much shutting down trading for the time being.
See everybody on the other side.
Should have originally had that same someone email a similarly toned notice of the upcoming OPG shutdown with an extension of subscriptions by the downtime length. But no. Oh well.
I’ll be checking on the Beckett site and the site here daily, probably, but am pretty much shutting down trading for the time being.
See everybody on the other side.
do we have a good alternative other than ebay sold?
