Just spent 2 days trying to deal with a ebay seller whom I bought 2 Tony Gwynn game-used jersey cards from. He offered combined shipping, $1.75 for the first and $0.50 for each additional card won. Got the two cards the other day, and both are damaged. Why? Because he packaged two game-used jersey cards inside toploaders, and placed them both in a plain white envelope. To top it off even more, the envelope isn't labeled anywhere as to HANDLE WITH CARE, DO NOT MACHINE, DO NOT BEND, or anything of the sort.
I have tried dealing with him, and he says he sends them all like this, and I am the first person to ever complain or have a problem. And you know, he has / HAD 100% positive feedback. So I tried to work it out with him. In the back of my mind, I thought maybe he hasn't had a problem, as some buyers don't notice, or maybe he has, resolved it, and resells the cards again hoping to get a buyer that doesn't notice.
He told me the post office knows to not machine it if it has extra postage on it. I told him I thought you should make a notation of it. Maybe the post office does if you take the cards in, they print the label, stamp it themselves, and then put it in the correct bin. But this envelope doesn't have a printed label, it has a 44 cent stamp, a 3 cent stamp, and two 17 cent stamps. So I am thinking he just throws it in his box, let's the mailman pick it up, and since it has extra postage, will get tossed in the correct bin. I THINK NOT!
Regardless, I just left him a negative, and he thinks I am out of line. Maybe it was because I got 2 game-used cards in one envelope, and the ones he ships with one in it has been doing fine. I don't know. But I told him anyone who knows much about cards knows that a PWE isn't ok for game-used. He disagrees and will continue to ship that way. Offered me a refund for the purchase price of the cards, but I needed to eat the shipping and return shipping. For what, to have him try to pawn off the cards again on someone else maybe. No, I will take the hit and keep the cards, and not invest any more into them. Anyways, if you would like to give him some advice, or steer clear of him, here is a link to his id - http://myworld.ebay.com/rv9b
Next up is tnt, who sells a bunch. I am wondering what if anything I should do here. I bought 30 plus auctions from them on Dec. 23. They sent me an email on the 24th, and I paid with paypal immediately. They left me positive feedback within 10 minutes of me paying, which I thought was great. On Jan. 6th, I sent an email asking about the package. No response. On Jan. 12th, the package arrived. That is 3 weeks for my package to arrive. I thought maybe it was the holidays. But then I looked at the label that they used through paypal, and it was printed on Jan. 8th. Over 2 weeks after I paid.
So my question is this, should I let it all slide, and forget about it? Should I leave neutral feedback, as I am happy with the product, but the service sucked? <<<<< That is what I am leaning towards. But if I do that, and buy again, will they remember it and will I get blackballed? Maybe it was a lapse, as it looks like they ship on time to some. But others look displease too. Opinions please.
Sorry, just had to vent my frustrations!
I have tried dealing with him, and he says he sends them all like this, and I am the first person to ever complain or have a problem. And you know, he has / HAD 100% positive feedback. So I tried to work it out with him. In the back of my mind, I thought maybe he hasn't had a problem, as some buyers don't notice, or maybe he has, resolved it, and resells the cards again hoping to get a buyer that doesn't notice.
He told me the post office knows to not machine it if it has extra postage on it. I told him I thought you should make a notation of it. Maybe the post office does if you take the cards in, they print the label, stamp it themselves, and then put it in the correct bin. But this envelope doesn't have a printed label, it has a 44 cent stamp, a 3 cent stamp, and two 17 cent stamps. So I am thinking he just throws it in his box, let's the mailman pick it up, and since it has extra postage, will get tossed in the correct bin. I THINK NOT!
Regardless, I just left him a negative, and he thinks I am out of line. Maybe it was because I got 2 game-used cards in one envelope, and the ones he ships with one in it has been doing fine. I don't know. But I told him anyone who knows much about cards knows that a PWE isn't ok for game-used. He disagrees and will continue to ship that way. Offered me a refund for the purchase price of the cards, but I needed to eat the shipping and return shipping. For what, to have him try to pawn off the cards again on someone else maybe. No, I will take the hit and keep the cards, and not invest any more into them. Anyways, if you would like to give him some advice, or steer clear of him, here is a link to his id - http://myworld.ebay.com/rv9b
Next up is tnt, who sells a bunch. I am wondering what if anything I should do here. I bought 30 plus auctions from them on Dec. 23. They sent me an email on the 24th, and I paid with paypal immediately. They left me positive feedback within 10 minutes of me paying, which I thought was great. On Jan. 6th, I sent an email asking about the package. No response. On Jan. 12th, the package arrived. That is 3 weeks for my package to arrive. I thought maybe it was the holidays. But then I looked at the label that they used through paypal, and it was printed on Jan. 8th. Over 2 weeks after I paid.
So my question is this, should I let it all slide, and forget about it? Should I leave neutral feedback, as I am happy with the product, but the service sucked? <<<<< That is what I am leaning towards. But if I do that, and buy again, will they remember it and will I get blackballed? Maybe it was a lapse, as it looks like they ship on time to some. But others look displease too. Opinions please.
Sorry, just had to vent my frustrations!